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Shipping:
Standard shipping is via UPS or Federal Express unless we receive prior notification of shipping requests by our customers. GTHAUS is not responsible for any packages once in transit. Please carefully check all packages before accepting delivery. It is the customer's responsibility to receive the package at the given address. If a package arrives damaged, refuse delivery and contact the courier's claims department. Once the product is shipped, please allow 1-2 weeks for delivery. Customers ordering custom Meisterschaft Exhaust Systems will be contacted when their exhaust is ready for delivery.
Items will be shipped UPS Ground or FedEx Ground unless prohibited by size or weight, in which case a motor freight carrier will be used. Expedited shipping may be available at additional cost upon request. For international orders, we may elect to ship by international shipping couriers such as BAX Global, Hartrodt, or DHL Global at our discretion.
GTHAUS properly checks items before shipment is released and delivers merchandise to shipping couriers secured, protected and in a safely packaged manor. If a package appears damaged when you receive it, indicate the condition of the package upon your receipt of goods from the shipping courier along with your validation. If damage is discovered after opening the package, notify the courier immediately. Claims for damage must be handled through the shipping courier, not with GTHAUS.
Shipping Time:
GTHAUS stocks most exhaust systems in their warehouse to facilitate the quickest possible delivery to our customers. However, due to high demand and the nature of customized exhaust systems, particular systems may not be in stock. If a certain system is not in stock, it will be shipped at the earliest possible date. Prepayment in full is required for special order items. Special order items are non refundable.
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